Allow AI To Manage Your Online Reputation #infographic

Allow AI To Manage Your Online Reputation #infographic

Recall the golden rule of entrepreneurship: the customer is always right, even to control the approach of the company. The online reputation of your product can be a defining factor in marketing, and users are the driving force behind online reviews. To emphasize, when considering a purchase, 94% of consumers routinely browse online reviews. As a result, it is difficult to aspire to retain a respectable online rating; however, AI can be a helpful tool in resolving this debacle.

Consumers prefer to invest in high-quality products, and this is reflected by the marketplace. For example, Amazon opened a store in SoHo, NY in 2018 offering only 4 + stars rated products consumers. These high-rated items are top-sellers as well as new ones or trends. Overall, the SoHo location of Amazon has earned 1.8 million 5-star reviews, and reports have found that 90 percent of Amazon's clientele will not buy any items with a rating of less than 3 stars.

There are endless reasons why a good reputation is important as reputation contributes to the overall market value of 25 percent of a brand. A lack of time leads to half of the reason businesses don't maintain their own online reputation, and another leading factor is a lack of technology. Artificial intelligence is a resource that can be used in situations where brands are unable to manage their online status, as you can read more about in the following infographic.

Allow AI To Manage Your Online Reputation #infographic


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