The Differences Between Routing and Scheduling and Why You Need to Excel at Both #Article

If you are managing delivery operations or overseeing a service or maintenance professional mobile workforce, chances are you are already using some kind of route planning and scheduling. But understanding the unique benefits of each of these tools could make you more efficient, increase the delivery or service capacity of your business and generate much more revenue.

It is like trying to eat a bowl of soup with chopsticks to carry out scheduling and route planning without first understanding their respective purposes. In this article, we 're going to show you exactly what each tool is designed for, the benefits they offer and why you need to do both well.

How is scheduling different from route planning?

The Differences Between Routing and Scheduling and Why You Need to Excel at Both #Article

Scheduling is the who, when, and when to schedule field operations. The planning of routes is the where and how.

Scheduling includes taking orders or requests for service, deciding how many employees you need to work to meet such orders, and assigning employees to assignments over different hours. You almost always have to do the scheduling first to perform seamless field operations.


The process of taking your schedule and designing specific routes for delivery drivers or service professionals is route planning. Road planning is used to optimize routes, whilst scheduling is used to optimize workloads and availability of workers.

Routing and scheduling: A Pair for Deliveries

Together, scheduling and routing will help you maximize your bottom line, manage more orders and effectively scale out. Like the peanut butter and jelly in a classic lunchtime, routing and scheduling are all fine on their own but together they are much better. Here are only a few of the advantages you will reap from perfecting the scheduling process and route planning.

Revenue earned

Scheduling means you have enough staff available to meet demands, but not too many. That means you can meet the demand while reducing wasted expenditure. If your schedule is haphazard or inefficient, you may be paying workers to wait around.

Once you have a solid schedule in place, your route planning can be optimised. In a case study conducted in conjunction with an Asian logistics company, McKinsey found that optimization of the algorithmic route increased profits by 16 percent without decreasing the price. The use of software such as OptimoRoute to calculate the best routes quickly and efficiently cuts down on planning time , increases driver capacity and reduces driven miles.

Performance achieved

Research has shown that satisfied workers are 13 per cent more successful on average than unhappy. And well planning is a great way to keep your team happy.

Really exceptional scheduling and route planning allow you to give employees and delivery teams their work schedules further in advance, which means that those employees have more flexibility to plan time with their family or find coverage if they want to do something like attending a child's sports game.

Gallup analyzed data from 49 publicly traded firms and found that firms with a ratio of 9.3 employees employed for each actively disengaged employee earned 147 percent more per share than their competition. Employee engagement and productivity have a big impact on a company's overall success.

Power to scale your company

Mastering scheduling and route planning will allow you to adjust when your company needs to scale up. This is true for continuous overall scaling (such as opening a new location or increasing the distribution territory) and short-term scaling to accommodate an increase in seasonal demand.

This article originally appeared on optimoroute.com.

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