Best Practices for Enterprise Voice Call Recording Compliance #Infographic

Best Practices for Enterprise Voice Call Recording Compliance #Infographic

While enterprise text messaging is currently considered the fastest growing trend in enterprise mobile communications, a substantial number of employees still use voice calls to communicate with their colleagues and customers can not be denied. As such, financial firms that require their employees to use their smartphones to make business-related phone calls need to have specific policies and systems in place to ensure they stay consistent with various voice call recording regulations and capture voice calls.

Of example, US banks must report all their customer transactions, such as the orders they receive from their customers over the phone when they purchase or sell a stock. Financial companies will document such voice calls as proof that they comply with the customers' request and that they have not infringed any laws.

Read on as we explain some best practices in the financial sector for voice call recording and WhatsApp call recording in this infographic.

Best Practices for Enterprise Voice Call Recording Compliance #Infographic

infographic by: www.telemessage.com

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