Chatbots have transformed how businesses with instant, affordable and highly personalized help communicate with their clients in the eCommerce industry. Here are the top 8 examples of chatbots in 2020 in the eCommerce industry.
Nike increased its overall CTR by 12.5 times and conversions by 4 times with a chatbot dubbed StyleBot.
For eg, through the Sephora Reservation Assistant, SEPHORA has seen a rise in booking prices of 11 percent.
And in less than a year after using Facebook Messenger, Snaptravel has seen $ 1 million in hotel bookings.
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